They’re changing the world!
Discover our clients' disruptive experiences. Each one shows how these companies, with our help, invented a new intelligence of situations, breaking with their habits. Performance
«The company has gained such a lead that it is disrupting its markets and is now creating global bestsellers.»
FTSE 100 company
Before
The company had never created products that were simultaneously successful in all its global markets.
After
R&D development teams worldwide have initiated several process innovations and are fully aligned. The company has gained such an advantage that it is disrupting existing offerings in its markets and is now creating the global bestsellers.
What have we implemented?
The leader of the global R&D Development team mobilised their leadership team and direct reports in France and all countries. They decided to instil a new way of innovating to multiply the company's performance. Everyone committed to the transformation journey of the teams“ mindset and innovation in processes and products. In two years, with one monthly individual and collective coaching session for each member of the leadership team, the company achieved unprecedented leadership in its markets.
«The transformed R&D team is deploying a task force beyond the company's ambitions.»
FTSE 100 company
Before
Members of one of the international R&D leadership teams knew each other, but worked separately and with little effectiveness.
After
The R&D team, aligned around an inspiring and transformative collective vision, has concretely translated this vision into «outcomes 2020» at a global company level to create value across 3 areas: consumers, employees, and partners.
What have we implemented?
The leadership team rallied around a transformative management concept: the company's global leadership was transferred to the team, putting this collective in a position to also be number one worldwide. In parallel, each individual undertook a personal transformation with the help of coaching from the Connexion TIP team. Several two-day sessions, both in France and abroad over a year, facilitated this collective transformation.
«Disruptive innovation has once again become the engine of the entire company.»
Major company in Quebec
Before
Built in Quebec in the 1960s through audacity and innovation, the company had lost its entrepreneurial verve. Its growth was stable, with few or no new products on the market. The shift undertaken 3 years prior to reconnect with innovation was yielding mixed results.
After
Disruptive innovation is at the heart of the company's vision. A strategy has been rolled out, guided by new ambitions. This has resulted in significant product innovations for customers and process innovations for the company. The portfolio of new products is being launched, and the business units, normally independent, are now linked by a sustainable commitment to innovation.
What have we implemented?
On the one hand, the leaders initiated the new strategy. On the other hand, the two innovation leaders prompted the leaders to put innovation at the forefront, even as a priority, with strategic and operational leaders across several divisions. Unprecedented! Monthly one-to-one and group meetings guided the transformation, and everyone re-engaged with a disruptive mindset in terms of time, objectives, market, and products.
«Global HR teams have become a new lever for acceleration for the group»
FTSE 100 company
Before
Human Resources did not have a common HR programme across all countries. They were not leveraging the international power or the size of the company. Times for regular exchange between global HR managers were dedicated to sharing best practices.
After
HR has become a global team of connected individuals, united by a common goal: to secure the best talent for key leadership roles and, to this end, to increase the number of internal promotions. We have succeeded in aligning the entire organisation with this objective and in creating the necessary tools. Finally, HR has succeeded in gaining the support of senior executives at the highest level of the company and in forging a different kind of relationship with them. The metrics have shown the results: employee engagement, for example, quickly exceeded 75 %.
What have we implemented?
The connection of the ten team members from the four corners of the globe was essential, thanks to the creation of meaningful personal and professional links. Declaring an ambitious future, collective ownership of a shared agenda, and then establishing a common language and framework for working effectively together, and with the leaders, were equally important.
«Customer Service has achieved levels of success and performance that the teams believed were unattainable.»
FTSE 100 company
Before
The company faced an aggressive competitive environment that put it in danger: there was a high risk of losing its leadership. Customer Service had to rise to the challenge of reducing its costs to a potentially dramatic level, while increasing customer satisfaction.
After
The Customer Service department achieved an unrivalled level of performance for a cost centre and contributed to the company’s profitability. Not only did it meet the required level of cost reduction, but it exceeded it (-25 % compared with the target set), whilst also improving customer satisfaction by 20% and increasing staff engagement by +20%.
What have we implemented?
The Head of Service made it a Customer Service
Testimonials
«Of the many seminars and coaching sessions I've attended over the past 15 years, the one led by Connexion TIP is the most powerful, the most profound, and the most transformative, both immediately and in the long term, that I have ever experienced.»
Stéphane OrtizInternational Director of Care and Make-up Professions
«The results we are achieving far exceed all expectations, even the wildest ones. The world is divided in two: those who have benefited from Connexion TIP's expertise, and those who should!»
Laurent BarthelemyPresident
«We have outdone ourselves and all grown to become disruptive leaders. TIP Connector has been instrumental in transforming our organisation in a very short timeframe.»
Philippe TouzanInternational Director of Research and Innovation
«An individual who was a hard worker is now a key player in a high-performance team, multiplying each other's capabilities. Relationships have deepened, problems are resolved with ease, our new way of working is based on everyone's responsibility, and the results are remarkable. I recommend Connexion TIP to anyone who wants to turn the impossible into reality.»
Michael BernhoersterPresident
«The leadership team of our Division was a collection of passionate and expert individuals, but with little connection and alignment. Each experienced a truly transformative revelation in the field and a collective ability to transcend their individual goals in a new spirit dedicated to the group's performance.»
Stéphane OrtizInternational Director of Research and Innovation
«The TIP Connect approach is applicable at any time, but it is particularly effective in times of crisis. They not only provide immediately useful methods and tools for everyone, but they also communicate an energy and optimism that truly transforms people, moving them from ”normal” to ”leader.”
Laurent BarthelemyPresident
«Connexion TIP, led by its president Nathalie Delmas, is one of the most dynamic and successful. Nathalie possesses great emotional intelligence, invaluable for understanding challenges, pushing boundaries, and developing a taste for that pushing of boundaries. She and her team, with the tools they share, have helped us clarify our ideas and directions for developing innovation within our company.»
Suzanne BlanchetVice-President of Innovation