A lot of businesses today are hitting the performance glass ceiling after having gone through many reorganizations and so called ‘transformations’ with the latest in processes and technologies ensuring everyone stays ‘connected’ – at least digitally. Unfortunately, despite all of their efforts, it seems that no matter what strategy they use, their performance is far from compensating for all of the efforts they have undertaken. They keep being in a business as usual mode and improving their performance minimally while some others seem the be able to hit it off. How come?
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